Privacy Policy
Effective Date: September 01 2026
Quantum Shift, Inc., operating as Quantum Shift Health & Wellness and as QuantumShift.Health and their affiliates (referred to as "Quantum Shift Health & Wellness," "QuantumShift.Health”, “we”, “us” or “our”), are committed to protecting your (referred to as “you” or “your”) privacy and providing you with a positive experience on our sites and in using our products ("Products") and services (“Services”).
This Privacy Statement applies us and to our websites, mobile applications and Services that link to or reference this Privacy Statement (collectively, the “sites”) as well as offline (such as when you call us, visit our office, attend QuantumShift.Health events, or interact with our representatives) and describes how we handle your information and the choices available to you regarding the collection, use, access, and how to update and correct your information. Capitalized terms not otherwise defined in this Privacy Statement shall have the same meanings ascribed to them in the Terms of Service.
This Privacy Statement does not apply to the practices of companies unaffiliated with us or to parties that we do not employ or manage, including other Healthcare Professionals. We may also provide links to third-party websites and services that are outside our control and are not covered by this Privacy Statement; if you have any questions, review the policies on the Health Professionals, websites and service providers that you visit.
Collection of Your Personal Information
“Personal Information” is any information that can be used to identify an individual, such as name, address, email address, phone number, login information (account number, password), online orders, promotions preferences, social media account information, or payment card number. We may collect data, including Personal Information, about you as you use our sites and Services and interact with us. If we link other data with your Personal Information, we will treat that linked data as Personal Information.
We collect Personal Information for a variety of reasons, such as:
Creating accounts.
Processing orders, including payment transactions.
Sending promotional communications.
Enabling the use of certain features of our Services.
Personalizing your experience.
Providing customer service.
Quantum Shift Health & Wellness may automatically collect information from you when you interact with the sites, including details of your visits, traffic data, site features and pages viewed, search queries, your IP address, software and hardware attributes, unique device identifiers, browser type, mobile network information, site crashes and other system activity and logs. This information is used to better understand and improve the usability, performance, and effectiveness of the website and to help tailor content or offers for you. Please read the “Cookies and Other Web Technologies” section below for more information.
We and the third parties we engage may combine the information we collect from you over time and across our sites and Services with information obtained from other sources. This helps us improve its overall accuracy and completeness and also helps us better tailor our interactions with you.
If you choose to provide Quantum Shift Health & Wellness with a third party’s Personal Information (such as name, email, and phone number), you represent that you have that third party’s permission to do so. Examples include forwarding reference or promotional material to a friend. Third parties may unsubscribe from any continued communication of this type by following the link provided in the initial message or contacting us directly.
Uses of Your Personal Information
We may use your Personal Information for the following general purposes: fulfill your requests for Products and Services, process your transactions, maintain your account and subscriptions, improving and customizing our sites and Services, conduct research and analysis, contact you (including email, text, direct mail, push notifications), send promotional and other communications related to our business, investigate and respond to your inquiries, protect your security and the security of the sites, combat fraud, enforce the Terms of Service and take appropriate actions for violations, and comply with applicable laws and regulations.
Access to and Accuracy of Your Personal Information
We need your help in keeping your Personal Information accurate and up to date. We provide a number of options to access and correct your Personal Information:
You can contact us directly by phone, email and chat.
You can update your mobile device settings.
We will make good faith efforts to honor reasonable requests to access, update, or correct your Personal Information and will do so in accordance with applicable laws. We will respond to your request in a timely manner. If we are unable to honor your request, we will provide you with an explanation.
Sharing Your Personal Information
We do not sell any Personal Information. We may share Personal Information with third parties for the purposes of operating our business, delivering, improving, providing, and customizing our Services, sending promotional and other communications related to our business, and for other legitimate purposes permitted by applicable law or otherwise with your consent.
We may share Personal Information in the following ways:
We provide information for the purposes of fulfilling your transactions and your use of the site
Amongst Quantum Shift Health & Wellness affiliated entities for business purposes including, but not limited to, customer support, technical and business operations, and data processing and storage.
With service providers and other third parties we use to support our business including, but are not limited to, cloud storage, shipping of orders, payment processing, assisting with sales-related efforts or post-sales support, and providing customer support, and who are obligated to protect such information in a manner consistent with this Privacy Statement and not use it for any purposes other than those for which they are performing for us.
We may work with other companies who place cookies, tags, and web beacons on our sites. These companies help operate our sites and provide you with additional products and services.
We may also use third-party advertising networks to serve advertisements on our behalf.
In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company.
In response to a request for information by a competent authority, if we believe disclosure is in accordance with or is otherwise required by any applicable law, regulation, or legal process.
With law enforcement officials, government authorities, or other third parties as necessary to comply with legal process or meet national security requirements, protect the rights, property, or safety of Quantum Shift Health & Wellness, its service providers, you, or others; or as otherwise required by applicable law.
To fulfill the purpose for which you provide it. For example, if you give us an email address to use the referral features of our sites, we will transmit the contents of that email and your Personal Information to the recipients
If we otherwise notify you and you consent to the sharing of Personal Information.
We may also share aggregated, anonymized and/or de-identified information that cannot reasonably be used to identify you.
You may choose to connect your Quantum Shift Health & Wellness login account to accounts on another service, and that service may send us information about your account on that service. We use that information to provide you features like EHR integrations. By connecting accounts, you are enabling us and the other service provider to exchange information about you and data in your account in order to provide the requested services. Visit the other service provider to revoke this permission.
Security of Personal Information
We endeavor to protect the Personal Information you entrust to us and treat it securely by placing appropriate technical, physical and administrative security measures to protect the confidentiality of your Personal Information and to protect the Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, and which provide a level of security appropriate to the risk represented by the processing and the nature of the data to be protected. In the event we share your Personal Information with third parties, we ensure that those third parties have effective controls to protect the privacy of your Personal Information, and we restrict the ability or manner in which a third party may use or disclose your Personal Information. We also require such third parties to have appropriate security measures to protect Personal Information.
While we employ security technologies and procedures to assist safeguarding your Personal Information, no system or network can be guaranteed to be 100% secure and we do not guarantee its security. The safety and security of your Personal Information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the sites, you are responsible for keeping this password confidential. You are solely responsible for all uses of your password, even if such uses were not authorized by you. If you become aware of any unauthorized use of your password, you are responsible for contacting us immediately to request deactivation of your password.
Except as required by law, Quantum Shift Health & Wellness is not responsible for any damages or liabilities relating to any such security failures. Transmission of Personal Information is at your own risk (for example, the internet and mobile networks cannot be guaranteed to be secure). If you have any questions about security on our sites, you can contact us directly.
Consent to Transfer, Processing, and Storage of Personal Information
We may transfer your Personal Information between Quantum Shift Health & Wellness offices in Canada and the U.S. or to third parties as described above and that may be located in various countries around the world. By using our sites and Services or providing any Personal Information to us, where applicable law permits, you consent to the transfer, processing, and storage of such information outside of your country of residence, where data protection standards may be different.
Retention of Personal Information
We will retain Personal Information as needed to fulfill the purposes for which it was collected and any other permissible, related purpose. We will retain and use Personal Information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
Client Data Storage Under HIPAA
If you are a Client or Consumer, you acknowledge that Dr Teresa Ottewell is not a licensed medical doctor and does not prescribe, treat, cure, or claim to cure any medical diagnosis or condition for which you may be treated by a licensed medical doctor. You acknowledge that your use of our Services is solely for your personal educational use, and that Quantum Shift Health & Wellness will not share Personal Information with any Health Professional for the purposes of facilitating the provision of Services to you on behalf of your Health Professional. All data and information collected by Quantum Shift Health & Wellness is in strict compliance with HIPAA.
Use of Cookies and Other Web Technologies
Like many websites, Quantum Shift Health & Wellness uses automatic data collection tools, such as cookies, embedded web links, and web beacons, to collect traffic and usage patterns, and to help us personalize the Services. These tools collect certain standard information that your browser sends to our sites. Examples include your browser type and the address of the website from which you arrived at our website. We automatically receive and record information on our server logs from your browser, including IP addresses, cookie information, browsing history, and the QuantumShift.Health website pages requested. We utilize this information so that we can improve the QuantumShift.Health website, our product selection, and the Services.
They may also collect information about:
Your IP address. This is a number automatically assigned to your computer or device whenever you connect to the Internet. Among other things, the IP address allows web servers to locate and identify your device for the purpose of facilitating online communications between you and other parties you engage with on the Internet.
Clickstream behavior. This includes, for example, the pages you view and the links you click. These tools help make your visit to our website easier, more efficient, and more valuable by providing you with a customized experience and recognizing you when you return.
Our sites also may include widgets. Widgets are interactive mini-programs that run on our site to provide specific services from other companies. Information collected by a widget is governed by the privacy policy of the company that created the widget.
Some web browsers may give you the ability to enable a “do not track” feature that sends signals to the websites you visit, indicating that you do not want your online activities tracked. This is different from blocking or deleting cookies, as browsers with a “do not track” feature enabled may still accept cookies. No industry standard currently exists on how companies should respond to “do not track” signals, although one may develop in the future.
QuantumShift.Health's sites functionality is not currently able to recognize and respond to “do not track” signals. To learn more about “do not track” signals, visit https://www.allaboutdnt.com.
We use third-party web analytics services on our sites, such as Google Analytics. The service providers that administer these services use automated technologies to collect data (such as IP addresses, cookies, and other device identifiers) to evaluate use of our sites. To learn more about Google Analytics and how to opt out of their tool entirely, please visit the Google Analytics Opt-out Browser Add-on. Please note that blocking cookies may affect the availability and functionality of the sites and other websites, and may also invalidate opt outs that use cookies to recognize devices that have opted out.
We partner with third parties to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies in order to provide you with QuantumShift.Health's advertising based on your browsing activities and interests. This permits us to reach people who have previously visited our website and show them relevant advertisements when they visit other sites across the internet in the Google Display Network and Facebook Ads platform. You may be able to opt-out of customized Google Display Network ads by visiting the Ads Preferences Manager. To learn how to opt out of interest-based advertising, visit www.aboutads.info/choices and http://www.networkadvertising.org/choices/.
When you opt out of receiving interest-based advertisements, this does not mean you will no longer see advertisements from Quantum Shift Health & Wellness. It means that the online ads that you do see will not be tailored for you based on your particular interests.
Retargeting / Personalized and Behavioral Ads
We may, using the techniques described above, and in conjunction with third party marketing partners, gather information from your visit to our Website for purposes of providing relevant advertising content to you in the future. This means that through third party marketing partners or third party sites such as Google, Facebook, or Instagram, we may display advertisements to you (remarketing or retargeting), based on usage data collected during your visit to our website.
Google Analytics: As described above, we use Google Analytics on our website. We may utilize any of the following advertising features that utilize the Google advertising cookies: Remarketing with Analytics, Demographics and Interest reporting, Segments, and DoubleClick integration.
To opt out of seeing personalized ads via the Google platform, please visit https://support.google.com/ads/answer/2662922?hl=en
For more information regarding how Google uses cookies in advertising and how you can control advertising cookies, visit http://www.google.com/policies/technologies/ads/
To personalize the ads you see via the Google platform, visit http://www.google.com/settings/ads
For more information on how Google uses data when you visit its partners’ sites or apps, visit http://www.google.com/policies/privacy/partners/
Or, via an opt-out browser add-on, you can opt out of having your site activity available to Google Analytics. For more information, or to install the opt-out browser ad-on, please visit https://support.google.com/analytics/answer/181881?hl=en
Please note that if you opt out of any service, you may not enjoy the full functionality of the Website.
Google Ad Words: We may utilize Google Ad Words, which provides certain of the information collected on our website to the Adwords advertising network. To opt out of Google Ad Words, visit https://support.google.com/ads/answer/2662922?hl=en
Other Personalized and Behavioral Advertising Services: We may participate in other retargeting services that are similar to those described above.
Managing Cookies Via Your Browser:
You may be able to change your cookie preferences via your browser settings. Please visit your browser’s help section for assistance with turning on notifications regarding cookies, or disabling cookies through your browser.
Managing Cookies on Your Mobile Device:
You may be able to change your cookie preferences on your mobile device either via your browser settings, or via the settings (preferences) on your device. For additional info, please visit http://www.allaboutcookies.org/mobile/
Use Caution When Sharing Information Online!
When you voluntarily make your Personal Information available online in an environment shared by third parties – including in webinars, classes, online conferences, via email, on message boards, chat rooms or on blogs, or via telephone calls or conferences – that information can be viewed, saved, collected, heard, and/or used by others outside of the Company. We are not responsible for any unauthorized third-party use of information provided in these contexts. Please be mindful whenever you share any information online.
Your Choices and Selecting Your Communication Preferences
We give you the choice of receiving a variety of information related to our Services. You can manage your communication preferences through the following methods:
By updating your communication preferences during any purchase or sign up.
By receiving promotional email from us to unsubscribe from that particular mailing.
By emailing us at support@quantumshift.health.
By texting with or calling our Customer Support team at 1-805-669-0883.
By stopping push notices through your mobile device settings.
These choices do not apply to service notifications or other required communications that are considered part of certain Services, which you may receive periodically unless you stop using or cancel the Services in accordance with our Terms of Service.
By using our sites, Services, or otherwise providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use. For example, if we learn of a security system breach, we may attempt to notify you electronically by posting a notice on our websites, by sending an email or otherwise contacting you.
Social Media Parody Accounts and Phishing Sites
We NEVER solicit payment or provide special exclusive offers for Services, Products, Programs, and Program Materials through direct or private messaging to your private and personal social media accounts. If you receive a personal or private message through your social media account from accounts pretending to be Dr Teresa Ottewell or Quantum Shift Health & Wellness, immediately block and report these accounts as they are fraudulent. We are not responsible for any personal or financial losses from any Quantum Shift Health & Wellness parody account.
Children’s Privacy
Quantum Shift Health & Wellness does not collect Personal Information from children without appropriate parental or guardian consent from children under 16. We will cancel the registration or booking of a QuantumShift.Health client account initiated by a child upon becoming aware of such registration. Parents have the right to terminate the registration of a child under 16. If you wish to do this, please contact us at 1-805-669-0883.
Additional State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California consumers’ privacy rights, visit our policy here. If you have any questions regarding state consumer privacy laws, you can contact us directly.
Under California’s “Shine the Light” law, California residents who use our Services and provide Personal Information are entitled to request and obtain certain information about the customer information QuantumShift.Health shared, if any, with other businesses for their own direct marketing uses. This information would include the categories of customer information as well as the names and addresses of those businesses with which we shared customer information. You may make such a request by emailing us at privacy@quantumshift.health.
Nevada consumers have the right to instruct us not to “sell” “covered information” as those terms are defined by Chapter 603A of the Nevada Revised Statutes. We do not currently “sell” “covered information” of Nevada “consumers,” and we have no plans to do so. In the event we choose to sell covered information in the future, we will update this online privacy policy to provide an opportunity for Nevada consumers to be verified and exercise their opt-out rights under that law.
We value your opinions. Should you have questions or comments directly pertaining to this Privacy Statement, please contact us at:
Email: privacy@quantumshift.health
Phone: 1-805-669-0883
Updates to this Privacy Statement
We may update this Privacy Statement from time to time. If we modify our Privacy Statement, we will post the revised version here, with an updated revision date. You agree to visit these pages periodically to be aware of and review any such revisions. By continuing to use our website after such revisions are in effect, you accept and agree to the revisions and to abide by them.
The Privacy Statement was revised and posted as of September 01 2026.